Reminder that If you lost power for more than 12 hours in the recent storm, you may be entitled to up to $500 or more from Con Edison and other Tri-State utilities to reimburse you for spoiled food or medicine.
Reimbursement Claim Requirements
Customers may also claim spoiled prescription medicine with an itemized list and proof of loss including a pharmacy prescription label or a pharmacy receipt identifying the medicine.
Reimbursement of prescription medicine is separate from the $515 maximum for spoiled food.
Customers have 30 days to submit a claim.
There is no word from Con Edison or O&R how long it will take after that to actually re-imburse you.
Con Edison requires you to download, print out and mail in the reimbursement form – a bit complicated if you don’t have electricity to use your computer or printer.
O&R allows you file a claim by email – also complicated if you do not have electricity to power up your desktop, laptop or tablet.
Also unfortunately, the Con Edison claim form says claims for losses caused by outtages caused by storms or other conditions beyond our control will not be paid.
And the O&R claim form says it is not responsible for
- Weather-related conditions (e.g. ice, wind, lightning) and animal contacts (e.g. squirrels & birds)
- Equipment failure
- Damage to O&R / Rockland Electric equipment by others
NYCOTC Editor Evelyn Kanter is a longtime consumer rights journalist – a former consumer reporter for WCBS Newsradio 88 and for WABC-TV Eyewitness News.
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